C2 MSP allows you to centralize and optimize all aspects of your service desk management to deliver, standardize and document your IT support processes. Designed specifically for MSPs, it’s fully automated with zero coding required.
Talk to our expertsC2 MSP is the ultimate customer-centric solution that helps you maximize the value of your services and provide exceptional support. Deliver the right service at the right time to all your customers.
C2 MSP supports and automates your operations and business workflows, enabling you to deliver high performance services, reduce your expenses and facilitate your invoicing processes. Automatize and prioritize your service level agreements (SLAs) to offer superior IT support.
Enjoy a fully customizable self-service IT support request management portal. Your customers can make their requests directly from your C2 MSP portal, which can be configured quickly and easily according to your needs. This, in turn, translates into savings in both time and money.
Use the powerful Configuration Management Database (CMDB) to centralize your customer service. You’ll get and overview of contract renewals, licenses, maintenance and more. Assess the impact on your operations and define the priority level of interventions with ease.
Take advantage of this intelligent tool to produce tailored reports, dashboards and audits. Get a clear view of your operations and manage customer requests and time spent on support and helpdesk. Build free personalized reports for your clients and facilitate feedback, invoicing and project management.
C2 MSP enables the integration of cloud applications, which facilitates remote support. Using our API integration, you’ll be able to connect your favorite tools, such as your remote monitoring and management (RMM) solutions and your accounting solutions like QuickBooks. The result: improved customer service!
It’s often difficult to find a quality management solution that is affordable, efficient and above all, all-in-one. We’re happy to offer you this fully automated tool designed specifically for MSPs and not requiring any coding skills.
Includes all these features: incident, change, problem, service, asset, request and workflow management; automation, CMDB and self-service portal.
Take advantage of our extremely competitive rates. No more overpriced ITSM solutions and service centers; C2 MSP is offered at an accessible price point. On top of that, no license is required for your external customers.
C2 MSP is both a CMDB solution and a powerful asset management tool. Your customers will be able to centralize the data related to the IT assets and you’ll benefit from a comprehensive view of several aspects of their business, such as their licenses and contracts.
Don’t worry about configuration; this solution doesn’t require a single line of code. Implementation is easy and quick. Delivering phenomenal IT services has never been simpler!
This solution’s been designed by Sherweb specifically for its MSP partners. You’ll be able to:
per license per month
Talk to our experts*Mandatory professional services not included: training, configuration and data migration
Add and manage users and cloud solutions within an intuitive interface. It’s easy to keep track when everything is in one place.
Offer an unparalleled quality service. Do not lose customers because you cannot meet their expectations and ensure the growth of your business.
Take advantage of Sherweb’s 24/7 support, implementation expertise and extensive training. Benefit from our SOC 2 type 2 + ISO 27001 certified infrastructure.
As part of our continuous improvement program, enjoy numerous updates and trainings and actively participate in the improvement of the platform.
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Find out more about the benefits of C2 MSP.
Designed specifically for MSPs, C2 MSP allows you to centralize and optimize all aspects of your service desk management to deliver, standardize and document your IT support processes. Get started today!